Refund policy

Canceling

You can cancel your subscription anytime from your account, and future charges stop right away. An envelope that has already been paid for will still be mailed to you.

Damaged, lost, or wrong envelope

If your envelope arrives damaged, never shows up, or isn't what you ordered, email us at contact@brightsidepost.com within 30 days of the ship date. We'll send a replacement or refund that month, whichever you prefer.

Returns

Because each envelope is a small, curated set of paper goods, we don't take returns. If something isn't right, just write to us and we'll make it right.

Refunds

Approved refunds go back to your original payment method within 10 business days. Your bank may take a few more days to post it.